1. Introduction and Controller
The website systemische-beratung-praxis.de is managed by Verena Soller. The protection of your personal data is a central priority. This Privacy Policy informs you about how personal data is processed within the scope of using this website.

Data Controller:
Verena Soller (Heilpraktikerin für Psychotherapie)
Systemische Beratung und Therapie Praxis
Official Professional Title: Healthcare Practitioner restricted to the field of psychotherapy (Heilpraktikerin beschränkt auf das Gebiet der Psychotherapie)
Sophienstraße 5, 80333 Munich, Germany
E-mail: verena.soller@mail.de

2. Data Security and Encryption
This website utilises SSL or TLS encryption. This serves to protect confidential content, such as enquiries sent via the contact form. You can recognise an encrypted connection by the address line of your browser changing from "http://" to "https://" and by the padlock icon in your browser bar.

3. Data Collection on this Website

• Use of Cookies
  This website does not use cookies. No tracking or analysis of user behaviour takes place. Therefore, a cookie banner is not required.

• Server Log Files
  The hosting provider of this website automatically collects and stores information in server log files, which your browser automatically transmits. This includes: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address.
  The legal basis for this is Art. 6 (1) (f) GDPR (legitimate interest in the security and functionality of the website). This data is deleted after a maximum of 30 days.

• Contact Form and Health Data
  If you use the contact form, the details you provide (name, e-mail address, telephone number, and your specific enquiry) will be stored for the purpose of processing your request.

  • Legal Basis: The processing of general contact data is carried out on the basis of Art. 6 (1) (b) GDPR (pre-contractual measures).

  • Special Note on Health Data: Since enquiries to a therapeutic practice often contain highly sensitive information, these constitute "special categories of personal data" pursuant to Art. 9 GDPR. The processing of this data is based on your explicit consent (Art. 9 (2) (a) GDPR) as well as for the purposes of preventive medicine or medical diagnosis (Art. 9 (2) (h) GDPR in conjunction with § 22 (1) No. 1 (b) BDSG / German Federal Data Protection Act).

  • Duty of Confidentiality and its Limits: All transmitted data is subject to the professional duty of confidentiality in accordance with the Professional Code of Conduct for Healthcare Practitioners (Berufsordnung für Heilpraktiker) as well as the statutory confidentiality and documentation obligations of the treatment contract pursuant to § 630a et seq. of the German Civil Code (BGB). However, please note that under German law, healthcare practitioners for psychotherapy (Heilpraktiker für Psychotherapie), unlike licensed psychological psychotherapists (Approbierte), do not possess a legal right to refuse to give evidence before a court of law in civil or criminal proceedings (Zeugnisverweigerungsrecht). Furthermore, a statutory obligation to disclose information exists in cases of acute danger to yourself or others, or to prevent serious criminal offences.

  • Withdrawal of Consent: You can withdraw your consent at any time with effect for the future by sending an e-mail to verena.soller@mail.de.

4. Your Rights as a Data Subject
Within the scope of the applicable legal provisions, you have the following rights regarding your personal data at any time:

• Right of Access (Art. 15 GDPR) regarding your personal data stored by me.

• Right to Rectification (Art. 16 GDPR) of inaccurate data.

• Right to Erasure / Right to be Forgotten (Art. 17 GDPR) of your data, provided no statutory retention obligations conflict with this.

• Right to Restriction of Processing (Art. 18 GDPR) of your data.

• Right to Data Portability (Art. 20 GDPR) in a structured, commonly used, and machine-readable format.

• Right to Withdraw Consent (Art. 7 (3) GDPR) at any time where processing is based on your consent.

Furthermore, you have the right to lodge a complaint with the competent supervisory authority:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 27, 91522 Ansbach, Germany.

5. Links to Other Websites
This website contains links to external third-party providers (e.g. support associations). I have no influence over their data protection practices. It is recommended that you review the privacy policies of these linked websites separately.

6. Information Security
To safeguard your data, appropriate technical and administrative security measures are maintained to protect your personal data from unauthorised access, loss, and misuse.

Data protection